Your online reputation is more important than you think.
Over 85% of purchasers research the internet for reviews and feedback before making a purchase, and seven out of ten of potential customers will not make a purchase if they read even a single bad review.
Surveys have shown that potential customers will avoid booking a hotel room if they read just one negative review about an establishment on a page filled with positive mentions.
On top of that, only 5% of purchasers will look beyond the first page of search results, which means it is vital that bad reviews are kept to a minimum.
Every business should be in full control of their online reputation.
When a customer searches for a company’s name or brand, the first pages from the search results should show nothing but positive mentions. If this isn’t the case, you can be absolutely certain that your business will be losing out on new sales
The good news is that we can disproved the saying that the “internet is forever”.
With a little bit of online reputation management, we at the Improve Agency can:
Mitigate the effects of bad reviews
Have bad reviews removed altogether
Introduce steps to prevent poor reviews from happening again
We’re able to offer services that keep positive reviews visible to potential customers while working with companies to keep bad press to a minimum.
Reputation management isn’t particularly difficult, and businesses can help themselves with a few simple steps:
Be prepared for the worst, and have somebody responsible for your online reputation
Actively solicit reviews in a friendly manner
Identify all possible risks and devise strategies for coping
Always be listening to your customers
Run a good business!
Talk to us about managing your online reputation. It’s a smart investment.
We have a snazzy micro brand Got Juice that is dedicated to online reputation, you can visit the site by clicking on the image below.